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In case of litigation, the consumer may use an Alternative Dispute Resolution Body: name (s) and contact (s).

More information at Portal do Consumidor www.consumidor.gov.pt

List of Entities: https://www.consumidor.gov.pt/parceiros/sistema-de-defesa-do-consumidor/entidades-de-resolucao-alternativa-de-litigios-de-consumo/ral-mapa-e-lista-de-entidades.aspx